Desktop Support Engineer (Backup Support)
Desktop Support Engineer (Backup Support)
We're Hiring: Desktop Support Engineer (Backup Support)
???? Location: Delhi/NCR |
???? Shift Timings: 9 AM – 6 PM
Are you passionate about providing top-notch desktop and IT support? Ready to be the go-to tech expert in a dynamic and growing organization? Join Progressive Infotech, a leader in Cloud, Digital, and Operations Transformation Services with a 27+ year legacy of excellence.
???? Role: – Desktop Support Engineer (Backup Support)
Key Responsibilities:
✅ Serve as a Single Point of Contact for desktop-related technical assistance via phone, email, tickets, and chat
✅ Desk-side and remote support for users
✅ Coordinate with users and field engineers
✅ Troubleshoot and resolve issues related to:
Windows OS
Outlook (support and configuration)
Active Directory, DNS, DHCP
Printer hardware and system assembly/disassembly
Must-Have Skills:
✔ Strong knowledge of Windows, Outlook, and basic network services
✔ Solid understanding of desktop and hardware troubleshooting
✔ Excellent communication and problem-solving skills
???????? If you’re looking to grow in a people-centric tech environment and make a real impact, we’d love to hear from you.
???? To apply, send your updated resume to: anu.ojha@progressive.in
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