Desktop Support Engineer (Backup Support)

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Desktop Support Engineer (Backup Support)

We're Hiring: Desktop Support Engineer (Backup Support)

 ???? Location: Delhi/NCR |

 ???? Shift Timings: 9 AM – 6 PM

 

Are you passionate about providing top-notch desktop and IT support? Ready to be the go-to tech expert in a dynamic and growing organization? Join Progressive Infotech, a leader in Cloud, Digital, and Operations Transformation Services with a 27+ year legacy of excellence.

 

???? Role: – Desktop Support Engineer (Backup Support)

Key Responsibilities:

 ✅ Serve as a Single Point of Contact for desktop-related technical assistance via phone, email, tickets, and chat

 ✅ Desk-side and remote support for users

 ✅ Coordinate with users and field engineers

 ✅ Troubleshoot and resolve issues related to:

Windows OS

Outlook (support and configuration)

Active Directory, DNS, DHCP

Printer hardware and system assembly/disassembly

 

Must-Have Skills:

 ✔ Strong knowledge of Windows, Outlook, and basic network services

 ✔ Solid understanding of desktop and hardware troubleshooting

 ✔ Excellent communication and problem-solving skills

 

 

???????? If you’re looking to grow in a people-centric tech environment and make a real impact, we’d love to hear from you.

???? To apply, send your updated resume to: anu.ojha@progressive.in

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