IT support
IT support
Role: IT support
Experience: 4+ Years (Immediate joiners)
Location: Abu Dhabi
Payroll: Sundus
Duration: 6-12 months ( Renewable)
Working days: 5 days
Share your updated Resume to lopita.m@sundusglobal.com (only UAE candidates)
Job Description:
1. Technical Support and Maintenance:
• Provide technical support to users to resolve computer, software, and printer issues.
• Troubleshoot problems with Office 365 services, such as Outlook, Teams, and SharePoint.
2. System and Network Administration:
• Manage user accounts in Microsoft 365, including email setup, software licenses, and permissions.
• Monitor network performance and resolve issues to ensure seamless connectivity with cloud services.
3. Information Security:
• Implement security policies to protect Microsoft 365 accounts, such as enabling Multi-Factor Authentication (MFA).
• Monitor suspicious activities via the Microsoft 365 Security Centre and handle security incidents.
4. DNS Management:
• Manage DNS settings related to Office 365, including MX, CNAME, and TXT records, to ensure email delivery and service functionality.
• Troubleshoot DNS issues to maintain the stability of cloud services