Communication Engineering
Communication Engineering
We are looking for a Performance Engineer:
Ø Graduated from Communication Engineering.
Ø Good knowledge of 2G/3G/LTE/IMS/EPC network architecture.
Ø Good command of English (writing & speaking).
Ø Experience in using Microsoft tools (Excel, Word & Outlook).
Ø Be able to work on a shift basis (12 hours/shift).
Ø Work under pressure/Motivated/Team player/Good communication skills/Accountable/Understand customer needs /Change agent/Winning spirit
Ø Military service is postponed or exempted.
Ø Any programming language is a plus.
Ø Egyptians only due to the Egyptian work regulations.
Duties:
Ø Monitoring KPIs for different domains.
Ø Responsible for initial analysis for KPIs degradations and reporting them within the proper escalation matrix and within the agreed SLAs.
Ø WO/TT Management: Create WO/TT as needed, assign them to appropriate teams, change WO/TT status, follow up with FM/BO to ensure on-time closure of WO/TT.
Ø Change Management: Monitor change impacts, authorize change execution start time, and monitor change planned end time.
Ø Incident Management: Incident identification and escalation to concerned teams, cooperation with the incident manager during incidents.
Ø Helping the team leader with the daily requests & reports.
For interested candidates, send your CV via WhatsApp: 01103429920