IT support or Help Desk

We’re Hiring | INDEVCO Group**

???? Open vacancies are available only for residents of 6th of October City & El-Sheikh Zayed

**IT Help Desk (QMC-Related)

Requirements:**

* Bachelor’s degree in Computer Science, Information Technology, or a related field

* 0–2 years of experience in IT support or Help Desk

* Basic understanding of IT infrastructure (hardware, software, networks)

* Familiarity with ticketing systems and incident management processes

* Knowledge of quality standards and documentation practices (e.g., SOPs, ISO standards is a plus)

* Ability to follow and document processes accurately (important for audits and compliance)

* Strong troubleshooting and problem-solving skills

* Good communication skills to support end users and coordinate with internal teams

* Attention to detail and ability to track issues and resolutions properly

* Basic knowledge of Microsoft systems (Windows OS, Office 365)

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*“Support compliance with internal quality standards and assist in IT-related audits and documentation.”*

**2) Junior IT Help Desk – Infrastructure (1–3 Years of Experience)**

???? Location: 6th of October City

* Provide support for IT infrastructure, including networks, servers, and end-user devices

* Monitor system performance and ensure high availability

* Troubleshoot network connectivity and system-related issues

* Support installation, configuration, and maintenance of IT equipment

* Assist with system upgrades, backups, and security practices

???? **Apply Now:

Send your CV to: ahmed.mabrouk@indevcoegypt.com

Please mention the job title in the subject line