Tech Support

Erada Finance is now hiring "Technical Support Engineers"

Responsibilities:

- Installing and configuring new technology to be used by the company, such as hardware, operative systems, and programs or applications.

- Supporting the roll-out of new applications.

- Giving regular maintenance to existing hardware and computer systems.

- Replacing or repairing the necessary parts.

- Speaking to customers to quickly get to the root of their problem.

- Providing timely and accurate customer feedback.

- Providing assistance to company staff with technology-related issues:

- Understanding the issue and its cause.

- Solving the problem; and explaining the problem to the staff member

Qualifications:

· Degree in computer science or information technology.

· 1-3 years’ previous related work experience as a Technical Support, desktop support, or a similar role.

· Certification in Microsoft, Linux, or Cisco is a plus.

· Proficiency in Windows/Linux/Mac OS.

· Experience with remote desktop applications and help desk software.

Locations: - Cairo "Dakahlia / Luxor"

If you are interested, kindly send your CV to jobs@Eradafinance.com with subject "Tech. Support" and the location