IT Technical Support Specialist

Vacancy: IT Technical Support Specialist

Location: District 5

Responsibilities:

• Provide Level 1 IT support for users (PCs, laptops, printers, applications).

• Handle and track incidents using the ticketing system.

• Troubleshoot basic hardware, software, and network issues.

• Escalate complex issues to Level 2 teams when needed.

• Install and configure hardware and software.

• Support user onboarding and offboarding.

• Maintain IT asset inventory.

• Follow IT security policies and document solutions.

Qualifications:

• Bachelor’s degree in IT, Computer Science, or related field.

• 0–3 years of experience in IT support.

• Good knowledge of computers and Microsoft Office.

• Basic troubleshooting and networking knowledge.

• Experience with helpdesk systems is a plus.

To apply, send your CV to:

careers@rebuillion.com