Resume - ibrahim abouelmagd


ibrahim abouelmagd


Project Manager 

Service Delivery

IT specialist

IT Team leader 

Helpdesk 


Email: im.abouelmagd@gmail.com
Phone: 02 01104754685

Address: Egypt- gharbiya
Date of Birth: 1981-08-29
Objective

seeking an opportunity in the IT field where I can apply my skills in system management, troubleshooting technical issues, and optimizing digital infrastructure to ensure smooth and efficient operations 

Skills
  • Service Delivery in companys and i can manage and solving technecal problems 

Certificates

ITIL Expert , PMP , Prince 2, CCNA ,MCSE ,MCITP , SQL , ISO 20000, MCSA

 


Experience

ZAK solution company as project manager form (2015).

 The Public Authority for Applied Education and Training project www.paaet.edu.kw from Nov 2012 till now.

Working with team software program(TAS) from start to end and closing project.

Writing SRs document for PAAET for many applications.

Working for thin client for colleges and institute in labs.

working as failed engineer changing routers and switches and all infrastructure).

Working as a project manager for archiving system in PACI project (public authority of civil information) www.paci.gove.kw .

Aims Company (2009-2012)

as team leader technical and helpdesk supervisor at KNPC.

Dyaair company DUC (2008-2009).

information Technology and Network Specialist (pursuit and trouble shoot solving) at Zakat House.

Working as a felid engineer with Al-Diyaar United Company as outsource contract in Zakat House.

Besharah company (2004 till 2008)

Working as a field engineer hardware & software.


Education

B.Sc. of Specific Education – Education and Technology (IT) 2003 TANTA University.


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