IT Service Desk

IT Service Desk

Location: Dubai

6 months Ext Role

Provide expertise in a range of business and technical applications.

Please make sure that the appropriate Information Technology Infrastructure Library (ITIL) processes in support of the project are followed.

• SCCM and other Microsoft Technologies:

• Creating users through the domain controller/ remotely.

• Active Directory.

• DNS.

• Configure DNS for the user.

• DSCP

• reserving an IP address.

• group policy.

• Emails: creating new users.

• Configure Outlook for the new user.

• (Exchange Question)

• is pop in IMAP.

• cache mode in Outlook. Knows how to disable and enable in Outlook.

• address book.

• User management

• Emails

• supporting VPN.

• Experience in Multifactor Authentication Solutions.

• Process of building new computers.

• Laptops and desktops.

• Windows update ex Windows XP to Windows 7 or 7 to win 10.

If you are interested, you can share your updated resume at muskaan.m@aryan-solutions.com