IT Helpdesk Specialist

Minimum of 3 years of experience in IT technical support .

- BSc/BA in IT, Computer Science or relevant field .

- Troubleshooting skills and problem-solving

- Excellent communication skills

- Good understanding of computer systems and other tech products in the market

- Experience with ticketing and service management systems

Relevant IT Technical Support Courses like CompTIA A+ or similar

CCNA is a plus.