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IT Helpdesk Engineer Application

We're Hiring: IT Helpdesk Engineer (Full-Time) – Join Our Tech Team!

Are you a problem-solving IT enthusiast with a passion for delivering top-tier technical support? Amer Al Ghurair Real Estate Development is looking for a skilled IT Helpdesk Engineer to ensure seamless IT operations and empower our team with cutting-edge solutions.

???? Key Qualifications:

✔ Education: Bachelor’s in Computer Science or related field.

✔ Certifications (Preferred): CompTIA A+, ITIL, CCNA, MCSA, Microsoft 365 Certified.

✔ Technical Expertise:

Microsoft 365, Active Directory, Networking (TCP/IP, DNS, DHCP, VPN).

2+ years in IT Helpdesk/Technical Support.

Troubleshooting hardware, software, and network issues.

Basic cybersecurity awareness (phishing, password policies).

Knowledge of virtualization, servers, and telecom systems.

✔ Soft Skills: Excellent communication, customer service, and problem-solving abilities.

✔ Language: Fluent English (Arabic is a plus).

???? Key Responsibilities:

Provide 1st-line support (onsite/remote) for IT issues.

Manage user accounts (Active Directory, email setups).

Maintain IT systems (updates, patches, backups).

Train employees on IT best practices & security.

Monitor networks and ensure smooth operations.

Collaborate with IT teams to optimize performance.

✨ Why Join Us?

Innovative Environment: Work with cutting-edge tech in real estate development.

Growth Opportunities: Continuous learning & career advancement.

Inclusive Culture: We value diversity and teamwork.

???? How to Apply:

Send your CV to Abdalrhman.adel@ameralghurair.com with the subject:

"IT Helpdesk Engineer Application – [Your Name]".

???? Location: [Specify if onsite/hybrid/remote]