Security Engineer
Security Engineer
We are looking for a Level 1 Security Engineer to provide top-notch technical support and security operations for our IT Services customers. You will play a key role in troubleshooting, managing security incidents, and ensuring the smooth operation of our security infrastructure. If you are passionate about cybersecurity and enjoy solving technical challenges, we’d love to hear from you!
Key Responsibilities
???? Act as the first point of contact for customer inquiries and security-related issues.
???? Handle and process customer access policy requests for firewalls.
???? Perform daily health checks on all security nodes.
???? Log, diagnose, and troubleshoot security incidents proactively and reactively.
???? Provide updates to customers and escalate issues when necessary to meet SLAs.
???? Coordinate with internal teams and vendors to resolve incidents.
???? Maintain detailed documentation of troubleshooting steps and case management.
What You Need
✔️ Basic knowledge of computer networks (CCNA certification is a plus).
✔️ Strong customer service and communication skills.
✔️ Ability to adapt to new technologies and environments.
✔️ Preferred knowledge of firewalls, proxies, load balancers, IPS/IDS, and Active Directory.
✔️ Strong problem-solving and critical thinking skills.
✔️ Hands-on experience with FortiGate, SRX, or F5 BIG-IP is a plus.
✔️ Solid understanding of network fundamentals (DNS, DHCP, Layer 2/3 switching, and routing).
Why Join Us?
✨ Work with a talented cybersecurity team.
✨ Gain hands-on experience with cutting-edge security technologies.
✨ Opportunities for professional growth and certifications.
✨ Competitive salary and benefits package.
???? Ready to jumpstart your cybersecurity career?
I'm Interested