IT Technical Support
IT Technical Support
IT Technical Support
Responsibilities:
- End-user device support "Perform support for daily activities by ensuring timely and professional technical support for desktops, laptops, core applications, and related peripherals."
- Monitoring computer networks and systems performance.
- Troubleshooting network connectivity problems (LAN, WAN, Wi-Fi).
- Provide technical troubleshooting, identify request type, diagnose and provide solutions, or escalate complex issues to the appropriate team as required.
Requirements:
- Bachelor’s degree in computer science, information technology.
- Strong Computer Skills and the Ability to Troubleshoot and Diagnose Problems
· Familiarity with both PC Hardware and Software
· Experience with Network Repairs and Analysis
· Experience with Windows AD, DHCP, DNS is must
· Experience with cloud concept and solutions
· Documentation and organizational skills
- Firewall and Security
- Backup and Disaster Recovery
- Monitoring and Maintenance
- Documentation and Reporting
- Ability to Learn & acquire new responsibilities.
Working hours: from 8:00 am to 4:00 pm
Location: cairo .
If you are interested kindly, send your CV to itexpert970@gmail.com
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