📋 Copy Link

IT Help Desk

Key Responsibilities:

1- Provide first-line technical support and troubleshooting for hardware and software issues.

2- Assist users with system navigation and application usage.

3- Document and track support requests in a ticketing system.

4- Collaborate with IT team members to resolve complex issues.

 

Qualifications:

1- Bachelor’s degree in Information Technology or a related field.

2- 3+ years of experience in a help desk or technical support role.

3- Strong knowledge of operating systems, networking, and common software applications.

4- Excellent communication and problem-solving skills.

Ability to work independently and as part of a team.

 

Benefits:

Competitive salary

Health insurance

Opportunities for professional development