helpdesk support

We are hiring

Position : helpdesk support

Location : 6 October

Responsibilities include :

- install, configure, and troubleshoot desktop hardware, software end-users

- respond to support network and service request in a timely and efficient manner , providing effective solutions with different platform

- Diagnose and resolve hardware and software issues related to desktop, laptops, printers, and other client

- Familiarity with network connectivity and Basic understanding of IT infrastructure components

- Help in installing applications and computer client

- remote troubleshooting sessions with end users

- Helping to create technical documentation and manuals

- Basic configuration, troubleshooting anti-virus programs

Job Requirements :

- EXP ( fresh grad )

- Residence : Cairo, Giza

Job Skills :

- excellent problem-solving and multitasking skills

- Knowledge of MS office excel, word and outlook troubleshooting

- knowledge of ERP optional

- Basic understanding work group and active directory , DNS & DHCP

- Experience with windows operation system

Benefits

- Social insurance

- Medical insurance

- Life insurance

- Transportation

- Profit share

- Monthly incentive

*Interested Candidates are Welcomed To send cv here

01220162683