IT Helpdesk

Salary: 7000EGP Country: Egypt E-Mail: it@value-rs.com Phone: 0000 Date: 13-03-2025 00:16

Job Title: IT Helpdesk

JOB DESCRIPTION

• Working on AD (Add user – delete user – change password).

• Dealing with (VLANs – Trunking – Aggregation Link – Port security).

• Knowledge about Security cams and NVR/DVR.

• Knowledge about Firewalls (Sophos / FortiGate).

• Install hardware, software, or peripheral equipment.

• Install and perform minor repairs to hardware, software, or peripheral equipment, following design or installation specifications.

• Oversee the daily performance of computer systems.

• Prepare evaluations of software or hardware, and recommend improvements or upgrades. Act as the first line of support for providing technical assistance.

• Test, deploy, and train end-users on internally developed software applications.

• Troubleshoot the network services Perform Data backup and security policies implementation of client terminals.

• Perform basic repairs to Copiers & Printers.

• Prepare accurate and timely reports.

• Document technical knowledge in the form of notes and manuals.

JOB REQUIREMENTS

• BSc/BA in IT, Computer Engineer, Computer Science or relevant field.

• CCNA OR MCSA is preferred.

• Excellent diagnostic and problem-solving skills.

JOB DETAILS

• Experience Needed: 0 To 2 Years

• Career Level: Entry Level (Junior Level / Fresh Grad)

• Education Level: Bachelor's Degree

• Salary: 7000 EGP ~ 10,000 EGP based on experience.

Please send your CV to it@value-rs.com and mention 'IT Helpdesk' in the subject line; otherwise, your email will be neglected

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