Network Support Engineer
Network Support Engineer
Position: Network Support Engineer L1 (1-3 years only)
???? Job location: #Remote
Project: #Croatia based project
Contract duration: 6 months
**Please review the job description thoroughly before applying
Job Description: -
Role Overview:
Position: Network Support Engineer L1
Working days: Monday to Saturday
Working hours: According to #Croatia timing
Primary Tasks:
-Provide support during and post-site migration.
-Monitor chat channels and follow a playbook for issue resolution.
-Escalate issues to the Cisco team if necessary.
Skills & Requirements:
-Experience: Entry-level #network_experience, including familiarity with #ISE.
-Support Scope: This may involve multiple site migrations, requiring ongoing staffing for each migration event.
Who Typically Performs This Role:
-L1 Service Desk Technicians: Typically, this role is carried out by entry-level network engineers or service desk agents who have basic knowledge of networking concepts and troubleshooting.
-Skills: Those with a foundational understanding of networks, ISE, and migration processes. While the role is entry-level, familiarity with tools and troubleshooting procedures is beneficial.
-Team Collaboration: The technician will work alongside higher-level engineers or specialists, including those from Cisco, for escalation purposes.
????If you are interested in this opportunity, please send your resume to syed.ali@flint-international.me ensuring the position name is included in the subject line. Additionally, please provide the following information:
???? Relevant years of experience: -
???? Current location: -
???? Current Salary: -
???? Expected Salary: -
???? Notice period: -
P.S. Please note that only shortlisted candidates will be contacted
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