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IT Systems Administrator

Key Responsibilities:

 

Manage & Maintain IT Infrastructure:

 

Install, configure, and maintain servers, networks, and IT systems while ensuring high performance, uptime, and timely updates/patches.

 

 

Provide Technical Support to Users:

 

Troubleshoot hardware, software, and network issues, manage the IT helpdesk/ticketing system, and assist users in adopting new technologies.

 

 

Ensure IT Security & Compliance:

 

Implement security policies, conduct system/security audits & vulnerability assessments, manage antivirus, endpoint protection, and ensure data protection.

 

 

Monitor & Optimise Systems:

 

Continuously monitor system performance, proactively resolve issues, and ensure system reliability and business continuity.

 

 

Maintain IT Documentation:

 

Create and update system configurations, network diagrams, SOPs, and log all upgrades, changes, and troubleshooting activities.

 

 

Network Administration (added advantage):

 

Configure and manage routers, switches, firewalls, VPNs, and resolve network connectivity issues.