Motivated and detail-oriented IT professional seeking to join a dynamic team where I can apply my technical and problem-solving skills to support users, maintain systems, and contribute to efficient IT operations. Passionate about technology, networking, and continuous learning in the IT field.

• • Hardware & Software Troubleshooting

  • Windows OS & Microsoft 365 Administration

  • Basic Networking (TCP/IP

  • DNS
  • DHCP)

  • Active Directory Management

  • Installing & Configuring Systems and Printers

  • Ticketing Systems (Jira

  • Freshdesk
  • etc.)

  • Customer Support & Communication Skills

  • Basic Cybersecurity Knowledge

  • Cloud Fundamentals (AWS / Azure basics)

  • Programming(HTML

  • CSS
  • JS
  • PHP
  • LARAVEL)

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  CCNA

  
  


• 
  

  MSCA

  
  


• 
  

  LINUX

  
  


• 
  

  Basics Of Security

  
  

I Am a Fresh Graduate

Graduation Project – IT Student (System Implementation & Support)

Faculty of Computers and Information – Zagazig University

Feb 2021 – Jun 2025

• 
  

  Designed and implemented a student management system backend using Laravel and MySQL.

  
  


• 
  

  Handled system setup, configuration, and troubleshooting during deployment.

  
  


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  Managed the local server environment (XAMPP / Apache) and database connections.

  
  


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  Collaborated with the team to ensure system performance, security, and reliability.

  
  


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  Documented technical procedures and user manuals for the system.

  
  

Bachelor of Computers and Information, Zagazig University, IT Department