Resume - mahmoud sharaf
mahmoud sharaf

Noc Engineer &system admin
Network and Systems Engineer with certifications in CCNA, CCNP, MCSA, and Red Hat. Skilled in configuring and managing networks, Linux and Windows servers, and using Python for automation. Strong problem-solving abilities and a continuous drive to learn and adapt to new technologies
Network Protocols (TCP/IP
- UDP
- ICMP
- HTTP
- FTP) Routing & Switching (OSPF
- BGP
- EIGRP
- RIP) Network Configuration & Troubleshooting VPN Technologies (IPSec
- SSL VPN) Wireless Networking (Wi-Fi standards
- Access Points) Network Hardware (Cisco routers & switches) IP Addressing & Subnetting VLAN & LAN/WAN Technologies Network Automation & Scripting (Python
- Ansible - optional)
ccna & ccnp & mcsa & red hat admin 1
Network & IT Trainee July 2025 – Present National Telecommunication Institute (NTI), Egypt NTI Trainee (Core Data network infrastructure) Linux RedHat Administration Windows Server administration Programming with Python CCNP Enterprise IT Support Technician (Military Service) April 2024 – June 2025 ( Future of Egypt ) Installed OS and essential applications Resolved hardware/software/network issues Set up new cabling and surveillance systems Configured modem/access points Troubleshot printer and access issues Help Desk – Banha University (Faculty of Science) September 2023 – March 2024 Connected new devices and labeled cables Fixed connectivity issues and assisted users Install, configure, and maintain computers, printers, operating systems, and business applications Diagnose and troubleshoot system errors and problems using remote and on-site methods.
Bachelor of Science (B.Sc.) in Computer Science Faculty of Science, Benha University Graduated in 2023